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Legal

Shipping & Service Policy

Last updated August 11, 20264 sections

Digital Service Delivery

Dhundo is a digital platform providing instant access to software services. We offer the following digital products which are delivered electronically:

  • Dhundo Pro & Enterprise Subscriptions: Monthly or annual access to our premium search platform.
  • Deep Search Credits: Packs of advanced search queries for deeper market analysis.
  • Unblur Tokens: Digital tokens used to reveal hidden deal details.

Delivery Method: All the above products are delivered instantly to your Dhundo account upon successful payment. No physical shipping, handling, or delivery fees apply to these digital services. You will receive an immediate confirmation email with your purchase details.

Third-Party Shipping

Dhundo serves as a search aggregator helping you find physical goods across various categories, such as Electronics (Smartphones, Laptops), Fashion (Clothing, Accessories), Home Appliances, and Beauty Products.

Important: When you click to purchase these physical items, you are redirected to third-party retailer websites. Dhundo does not stock, sell, or ship these physical goods. The shipping policy, delivery timelines, and shipping costs are managed entirely by the respective retailer (e.g., the store where you complete the checkout).

We recommend reviewing the shipping policy of the specific retailer before completing any purchase on their site.

Service Availability

We aim to provide 24/7 availability of the Dhundo platform. However, there may be occasional downtime for scheduled maintenance or upgrades. We will endeavor to notify users in advance of any significant scheduled downtime.

Contact Us

If you have any questions about accessing your digital subscription or if you experience technical issues, please contact our support team.

Contact Email: dhundo.pakistan@gmail.com